The details behind the dream trip

Payment is due within 7 days of invoice date.

Cancellations made 60 days or more before departure are eligible for a 95% refund. Cancellations within 60 days of departure are non-refundable. Refunds, where applicable, will be processed within 7 business days.

All bookings are subject to availability and confirmation by third-party suppliers (airlines, hotels, tour operators, etc.). ReisenJoy is not responsible for changes, delays, or cancellations made by these third parties.

ReisenJoy acts solely as an agent for the suppliers of travel services (transportation, accommodation, activities, etc.) and is not liable for their acts, omissions, or defaults. ReisenJoy's liability is limited to the amount paid for services booked through us.

It is the client's responsibility to ensure they hold valid passports, visas, and any required health documentation. ReisenJoy is not responsible for denied entry or travel due to inadequate documentation.

We strongly recommend purchasing travel insurance. ReisenJoy is not liable for losses arising from trip interruption, medical emergencies, or lost belongings unless covered by a specific insurance policy purchased through us.

ReisenJoy is not liable for failure to perform obligations due to events beyond its reasonable control, including natural disasters, pandemics, strikes, war, or government restrictions.

Prices are subject to change due to currency fluctuations, fuel surcharges, or supplier price adjustments prior to full payment/ticketing.

Photographs and video are often taken during retreats. By attending, you grant ReisenJoy permission to use images in which you appear for marketing purposes, including our website, social media, and printed materials, without further approval or compensation.

If you would prefer not to appear in marketing material, simply tell me — before or during the retreat — and I will honor it without question. You may also withdraw permission at any time by emailing joy@reisenjoy.com, and I will remove images going forward.

These retreats are small and intimate, and everyone's experience depends on the group. Guests are asked to treat fellow travelers, hosts, staff, and suppliers with courtesy and respect.

ReisenJoy reserves the right to decline or end a guest's participation where behavior is unlawful, unsafe, or materially disruptive to others. In that event, no refund is due, and any costs of departure or alternative accommodation are the guest's responsibility.

This invoice and any related agreement are governed by the laws of Iowa, and any disputes shall be resolved in the courts of Linn County, Iowa.

By making payment, the client agrees to ReisenJoy's full Terms & Conditions, available at reisenjoy.com/terms.

Questions about any of this?

I'd rather explain it now than have you wonder later. Email me and I'll walk you through it in plain language.